Got questions? Ask here!

☆ Join date : 2012-10-13 Posts : 8

natan wrote:: Also wanted to know how to remove Enhance

You can't get the units you sacrificed in Enhance.

natan wrote:: Would like to know how to reset an account, I messed up in my account, and if I do not create another account to register the device. Thank you for your attention

Try going into Options > Data Reset. I don't know what will happen though, and I'm not going to try it for you Wink

Subject: Re: Got questions? Ask here! Fri Oct 19, 2012 8:26 am

My previous device crashes constantly but it is registered and not my new device but when i got ot register my new ddevice i cant because my old device is registered, anyway to fix this?? :/

Subject: Re: Got questions? Ask here! Fri Oct 19, 2012 8:30 am

Unfortunately, Mobage/Silicon haven't been very forthcoming about transferring devices. You may have to keep playing on the old device, or create an account on the new device, level it up to level 31, and trade your stuff over.

However, you shouldn't have to! I really suggest emailing mobage support and letting them know your old device broke or whatever, and you want to transfer the account to a new device. Keep emailing them about it until they do something, so that they know it's a real issue.

Subject: Re: Got questions? Ask here! Fri Oct 19, 2012 8:34 am

clocksprocket wrote:: Unfortunately, Mobage/Silicon haven't been very forthcoming about transferring devices. You may have to keep playing on the old device, or create an account on the new device, level it up to level 31, and trade your stuff over.

However, you shouldn't have to! I really suggest emailing mobage support and letting them know your old device broke or whatever, and you want to transfer the account to a new device. Keep emailing them about it until they do something, so that they know it's a real issue.

lol thankyou :3 its been a real pain because I cant trade and I take like 10 extra minutes to get my old devices working >.<

Subject: Re: Got questions? Ask here! Fri Oct 19, 2012 9:22 am

Yep. You may want to read through this thread -- starting on the bottom of the page I linked you to, Gamkins posts emails from his friend to Fantasica staff and their responses.

The last page, you'll see there's a very ambiguous response. It doesn't seem like they're willing to actually re-register devices (god knows why) but they may be working on it. The more people who continuously email them about the issue, the greater the probability they will spur into action.

Subject: Re: Got questions? Ask here! Fri Oct 19, 2012 10:16 am

ElysianField wrote:

carliefoxface wrote:: can you block people in game?

this isn't possible.

you can try to ignore them though

You can in actual fact. Hit the Mobage symbol on the top left corner of your screen, go: "My Friends"--->"Find Friends"---->"Search", type their in-game name, click their profile, then click "Block User". This stops them from posting on your wall, but it doesn't stop them from being able to see your profile, and he can still attack you and stuff.

☆ Join date : 2012-09-17 Posts : 30

How do I contact mobage or silicon studio for customer service issues?

Subject: Re: Got questions? Ask here! Fri Oct 19, 2012 10:51 am

Here's mobage:

http://support.mobage.com/ask?lang=en_US&question=support&categoryName=Fantasica

Alternatively you can email support@mobage.com, I think. Don't quote me on that one.

Subject: Re: Got questions? Ask here! Fri Oct 19, 2012 11:20 am

Jonathanc5 wrote:: How do I contact mobage or silicon studio for customer service issues?

Its best to PM them via facebook, they always reply the fastest in my experience.

☆ Join date : 2012-10-09 Posts : 58

Hi Guys,

The new card series just came out and I am very tempted to spend some money on buying the units. I was wondering what is the difference between the card pack and the series pack. Series pack gets 7 cards but does that get you all the new units or all 7 units are random? Does anyone know the difference?

Thank you!!!

☆☆ Join date : 2012-09-04 Posts : 176

The normal Card Packs/Boxes give you random cards (2*-6*) from the 'normal' population.

The Series pack gives you random cards from the Samurai Princess set. You might get some of the higher ones, or you might get all 3* and 4*.

☆☆☆☆☆☆ Join date : 2012-09-23 Posts : 1919

it's random cards

It IS possible that you end up with 7 3*'s
but the same chance is there with the normal pack

☆☆ Join date : 2012-09-04 Posts : 176

Honestly, I'm not sure why any of you are spending a single dime on this game until account transferral is not just promised but implemented. You're one misplacement, theft, malfunction or device-killing accident away from losing hundreds of dollars of your investments.

☆ Join date : 2012-10-12 Posts : 89

odds are pretty good if you go with the 7 card pack btw.

☆☆☆☆☆☆ Join date : 2012-09-23 Posts : 1919

thats the 1500 mobage coin box right? ^

Subject: Re: Got questions? Ask here! Sat Oct 20, 2012 2:39 am

brokenchicken wrote:: Honestly, I'm not sure why any of you are spending a single dime on this game until account transferral is not just promised but implemented. You're one misplacement, theft, malfunction or device-killing accident away from losing hundreds of dollars of your investments.

I know I'm screwed. That's why it's considered gambling. :/

☆ Join date : 2012-09-27 Posts : 40

i got new phone but i can not device register. How can I do?

☆☆☆☆☆☆ Join date : 2012-09-23 Posts : 1919

did you already register your account to a device?

Subject: Re: Got questions? Ask here! Sat Oct 20, 2012 8:01 am

I will have this problem soon. Can u plz kindly give me the site which can contact them to reset the registration?

☆ Join date : 2012-10-21 Posts : 32

Pretty good at catching on to new games just have a few questions. Probably going to sounds a tad noobish so please bare with me.

1. I just managed to get a 4* Mermaid yet can't use her.
2.Premium ticket purposes?

I guess that's about it. Any tips would be pretty helpful. Thank you.

☆☆☆☆☆☆ Join date : 2012-09-23 Posts : 1919

4* mermaid is a Monster

you can only use those in defence.

there will be a event when you can recruit her to be a unit though
then you're able to use her.

☆☆☆☆ Join date : 2012-09-26 Posts : 743

Monsters are for defence, like Elysian mentioned.
These are the actual enemies that players attack when they battle you.

Premium tickets are redeemable for cards on the "Card Pack" page. When you go to redeem, just look for the pack that allows you to use the premium ticket [1 ticket per card]. Most premium tickets will net you a 2* or 3* card, sometimes a 4*. A few have claimed to receive a 5* but if it's possible, it's extremely rare.

☆ Join date : 2012-09-10 Posts : 40

Are people still buying maxed Fiona as a feeder? Asking because I have a Fiona and she's taking space. Neutral

War Hero [Rare] Join date : 2012-09-18 Posts : 1685

Cyde wrote:: Are people still buying maxed Fiona as a feeder? Asking because I have a Fiona and she's taking space.

ElysianField up there is buying I believe.

☆☆☆☆☆☆ Join date : 2012-09-23 Posts : 1919

I'm interested yes Very Happy

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