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| | Account Banned for Unknown Reason | |
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+16MythSearcher bells Schdawn bamboothief Arabelladonna BraveDemon Yuan Admin loniguseze LivingNexus myad Blargod Timed KuroStar memphiskite Argarion 20 posters | |
Author | Message |
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Blargod ☆☆☆☆
Join date : 2012-09-29 Posts : 592
| Subject: Re: Account Banned for Unknown Reason Fri Mar 22, 2013 9:13 pm | |
| Oh ok so it's probably just #3 then. It's under the developer's discretion to determine whether or not if that should be considered exploitation (I personally don't think so). Thing is, they're pretty ban happy as seen from how they dealt with gtmeteor (they literally banned/suspended everyone's accounts that traded with him for a given time period).
Many people didn't get their accounts back although some were able to get their accounts back. Took roughly a week or two before they lifted the suspension on those that were deemed not to be permanently banned. | |
| | | KuroStar ☆☆☆☆☆☆
Join date : 2012-09-24 Posts : 2817
| Subject: Re: Account Banned for Unknown Reason Sat Mar 23, 2013 9:13 am | |
| IMO, pnoytroi would have been suspended too if this was the case. Her 2nd account contains all her 6* that she didn't use. If she apparently trades assets more higher than his, why is he suspended? | |
| | | KuroStar ☆☆☆☆☆☆
Join date : 2012-09-24 Posts : 2817
| Subject: Re: Account Banned for Unknown Reason Sat Mar 23, 2013 9:16 am | |
| - bamboothief wrote:
- I think it's also because of the second account. You did get the non-personal TE and Pot from a second account. This is exploiting the game via multiple account. Action like this you may get lucky for sometime not get caught, once get caught there is nothing you can complaint. You violate ToS and get banned for it.
Another note: Is it possible to get 80k brave in FIRST week of playing? You and your ally would both have low brave bonus skill level, and low ally number. Also low level allies are usually alot less active. I have to disagree with this due to the fact that people have done this too under the rules of the Device Registration with one account per device. In the case of having a 2nd account, players have the right to transfer their assets if need be including non-TE and pots into their 2nd account for the intention of storage like pnoytroi. If this is the case, this implies that having a 2nd account would get yourself banned if you transferred your assets to your 2nd account. | |
| | | KuroStar ☆☆☆☆☆☆
Join date : 2012-09-24 Posts : 2817
| Subject: Re: Account Banned for Unknown Reason Sat Mar 23, 2013 9:23 am | |
| Btw, can you check this for us?
1. Download another Mobage game, like Blood Brothers for example. 2. Check the Mobacoins in both devices. | |
| | | Argarion ☆
Join date : 2013-02-12 Posts : 19
| Subject: Re: Account Banned for Unknown Reason Sat Mar 23, 2013 9:43 am | |
| - KuroStar wrote:
- Btw, can you check this for us?
1. Download another Mobage game, like Blood Brothers for example. 2. Check the Mobacoins in both devices. Not sure why you want this but ok. Downloaded Blood Brothers both devices (phone and pc emulator) and logged in with my main account. Balance is 100 Moba coins on both devices. | |
| | | Blargod ☆☆☆☆
Join date : 2012-09-29 Posts : 592
| Subject: Re: Account Banned for Unknown Reason Sat Mar 23, 2013 9:50 am | |
| @star
Why would you ask him that? The coins are tied to the account and not the device. I would have really assumed at first it was a mobacoin problem but the OP stated that he didn't download games for coins on his alt.
As for pnoytroi, I really don't know what they would consider as exploiting. I do remember that there at least a few people getting banned waaaaay back b4 these forums became famous because people had alts and transferred huge amounts of TE from their alts from daily log ins into their main.
Last edited by Blargod on Sat Mar 23, 2013 1:58 pm; edited 1 time in total | |
| | | bells ☆
Join date : 2012-12-16 Posts : 90
| Subject: Re: Account Banned for Unknown Reason Sat Mar 23, 2013 1:56 pm | |
| Here is my take of the issue:
"With regards to your issue, our system detected abnormally high value from your account, leading us to suspend your account."
Here I assume it mean the ratio of the value of your entire inventory vs. how much you have played/done in the game. Everything you do in the game is reported to the server, so they have a good record of how much value you have traded away/gained, event rewards, how much XP-Ally-Brave Pts you have gotten since the very beginning, total TP spent, and enhancement stats, etc. From all these, they can generate a playing value number, and compare to the value of your current inventory. If it is really out of whack, they will be suspicious. For example a spammer can spam 5 6* cards in one day without the playing value to back it up, a buyer buys cards with cash offsite will have the same issue. One the other hand, you can also ask 5 of your Ally's to lend you 6* cards, in this case, it will also send a red flag to SS, because again your play value just isn't there to back it up. I can see how this can create issues with alt accounts that is set up to hold high value cards/TE, or vice versa when you trade everything back at the same time.
So I also think it is just Activity #3. | |
| | | MythSearcher ☆☆☆☆
Join date : 2013-02-24 Posts : 748
| Subject: Re: Account Banned for Unknown Reason Sat Mar 23, 2013 11:10 pm | |
| I read the entire tos and rules of both mobage and Fantasica before I use a second account, and no, they don't ban 2nd accounts. And it would be quite stupid to ban people with 2nd accounts if they are using multiple devices, because these are usually the rich people(hey, you got 2 or more smart phones/tablets that you can use regularly) so these are the people they would really want to please.
And a few of those free newbie stuff like TE and potions from the 2nd account? if you placed enough 4* to that account, I'm sure they give certain market value as well, usually people that uses the 2nd account as storage gives higher value stuff to the 2nd account than what the 2nd account gives them. 10TE and 10Pots(much more than the free stuff) can get you what, 10~20 fresh 4*? If you gave your 2nd account any leveled 4*, its highly unlikely you have a unbalanced trade that leans towards your main account. I'd say if you gave the 2nd account a 5*, you highly likely make the 2nd account earned more than it should, but I give 5* for my friends, so that they get a better head start and I can give them ally pts without calling crappy low level units in quests, so I don't think that will be too much of a problem until they stop playing and give me back my stuff along with all the TE and Pots they gathered.
The problem here is that most of the devs of these kind of games usually don't really spend a lot of time investing unless you paid real money for their stuff. They have like a handful of workers vs hundred of thousands of players. So, I'd say they won't even do any proper investigation unless you really bother them and make your demands. Otherwise, they just look, checked that you have not been paying for anything, deemed you as a regular free player nothing worth of their time, and will never admit they did anything wrong. | |
| | | Argarion ☆
Join date : 2013-02-12 Posts : 19
| Subject: Re: Account Banned for Unknown Reason Sun Mar 24, 2013 6:11 am | |
| - MythSearcher wrote:
- Otherwise, they just look, checked that you have not been paying for anything, deemed you as a regular free player nothing worth of their time, and will never admit they did anything wrong.
I'm pretty close to a free player in that I put in a few Moba coins here and there but only the ones Moba gave for looking at their other games. I don't know if Fantasica knows if the Moba coins were paid for or given for free by Moba. Either way the amount of Moba coins I put in is small (500-600) so it wouldn't be worth the developers time to do a proper investigation. Fantasica support "we can't tell you" could be cover for "we won't waste our time investigating free/low money players". I'm sure Fantasica is like any other free to play game where 90% or more of the players are free and only a tiny percentage of people put significant money into the game. If I were running a free to play game I wouldn't want to waste my time=money on players that don't bring in money. It's harsh but that's probably how the business works. | |
| | | Happiemealz ☆☆☆
Join date : 2013-01-17 Posts : 340
| Subject: Re: Account Banned for Unknown Reason Sun Mar 24, 2013 7:00 am | |
| - MythSearcher wrote:
- So, I'd say they won't even do any proper investigation unless you really bother them and make your demands. Otherwise, they just look, checked that you have not been paying for anything, deemed you as a regular free player nothing worth of their time, and will never admit they did anything wrong.
Once played another game where an old timer who pumped in tons of real money was permabanned. Challenged the ban, threatened with a lawyer's letter (real or faked, hard to say), ban rescinded, all restored, community went nuts. Some truth in that for sure. It's ok to flip off an angry free player; just don't mess around with an angry rich one. | |
| | | Argarion ☆
Join date : 2013-02-12 Posts : 19
| Subject: Re: Account Banned for Unknown Reason Sun Mar 24, 2013 7:10 am | |
| - Happiemealz wrote:
- It's ok to flip off an angry free player; just don't mess around with an angry rich one.
Very true, pay-to-win applies not just to games but many things in real life. | |
| | | myad ☆☆☆☆☆☆
Join date : 2012-10-01 Posts : 1038
| Subject: Re: Account Banned for Unknown Reason Mon Mar 25, 2013 7:02 pm | |
| Just sharing what is mentioned in one of the buttons -- i think its the NOTICE. - Quote :
- Thank you for playing FANTASICA!
Here at FANTASICA, we are dedicated to providing the best experience possible. This means giving you, our players, an environment that is both enjoyable and fair.
Therefore, in order to preserve a fair, secure environment where competition and cooperative play can flourish, we will actively and aggressively ban any users who violate the Mobage Terms of Use (http://app.mobage.com/terms). Furthermore, for security reasons, all accounts should take the following precautions:
1) Make sure your passwords are at least 8 characters long. Passwords should consist of a unique mixture of letters and numbers for best results.
2) Keep your password to yourself. Do not reveal it to anyone - not even your pet.
3) Confirm that your Mobage account email is valid and active.
■Bannable Offenses
In addition to the actions specified in the Mobage Terms of Use, the following acts are strictly forbidden.
1) The exchange of, or solicitation with the intent of exchanging, game content (from here on content will refer to anything that you receive within Fantasica) outside of the services provided by this site.
2) The use of your game account by any third party. Any action that transfers possession of your account to another person including, but not limited to, lending, selling, trading, pawning, etc.
3) The act of selling, soliciting, or exchanging game content for any currency (both real or digital), items, services, privileges, or anything else that falls outside the scope of the services offered in-game. Additionally, the act of receiving or soliciting real-world currency, items, services, privileges, or anything else outside of the services provided in-game; in exchange for game content. In short, don't sell or trade your Fantasica stuff for real-stuff or we will permanently ban you.
4) The listing, solicitation, stating, and / or posting, in third-party forums promoting, or engaging in, any of the actions listed above.
5) During competitive play, the intentional act of forcing the game to close in an attempt to gain some sort of advantage.
6) The intentional act of exploiting bugs, as well as the attempt to alter or falsify data such as scoring, trade history, inventory, item use, etc.
7) Any attempt to reverse engineer or analyze the software and / or data provided by this site.
Harassment, in any of its forms, including slanderous or abusive statements and spam.*
9) Any other action that the management deems to be similar in meaning or intent to the actions listed above.
* Each claim of harassment will be handled on a case-by-case basis. We reserve the right to decide what constitutes harassment and our decisions in this matter are final.
Fantasica is a game that embraces both elements of cooperation and competition. Please consider how your actions may affect others. errr... trading? | |
| | | pknott ☆☆
Join date : 2013-03-08 Posts : 159
| Subject: Re: Account Banned for Unknown Reason Mon Mar 25, 2013 8:50 pm | |
| - myad wrote:
- Just sharing what is mentioned in one of the buttons -- i think its the NOTICE.
- Quote :
2) The use of your game account by any third party. Any action that transfers possession of your account to another person including, but not limited to, lending, selling, trading, pawning, etc.
3) The act of selling, soliciting, or exchanging game content for any currency (both real or digital), items, services, privileges, or anything else that falls outside the scope of the services offered in-game. Additionally, the act of receiving or soliciting real-world currency, items, services, privileges, or anything else outside of the services provided in-game; in exchange for game content. In short, don't sell or trade your Fantasica stuff for real-stuff or we will permanently ban you.
4) The listing, solicitation, stating, and / or posting, in third-party forums promoting, or engaging in, any of the actions listed above.
errr... trading?
Only refers to accounts. Number 2 says that you are not to allow others to access your account. 3 says you cannot do anything for anything out of game. You cannot sell your cards for real dollars, nor can you give people cards to do your homework for you. Number 4 says you cannot even post on a board that even slightly encourages RMT. "and/or posting, in third-party forums promoting, or engaging in, any of the actions listed above" So yes, under the TOS you agreed to they can ban you for posting on a board that has ANYTHING to do with RMT, even if they just say "It's not so bad". | |
| | | BkWiz ☆☆☆☆☆
Join date : 2012-09-24 Posts : 954
| Subject: Re: Account Banned for Unknown Reason Tue Mar 26, 2013 7:40 pm | |
| - Quote :
- I use an Android emulator on my PC for the 2nd account but that account is not banned, only the original.
Even though the alt account using an emulator was not banned, this seems to be the most likely culprit. For those who can't think of why, I'll explain in the spoiler below. - Spoiler:
There are several things we know about using emulators from different sources. For one, it's logged into Fantasica servers that an emulator is being used as it shows up as some weird ip code address which is an impossible address if I remember correctly.
While there are plenty of legitimate reasons to use an emulator, it's against the TOS and it literally flags you on their servers as illegal 'hacking' activity.
Next, let's assume they flagged you for using an emulator, and suddenly saw you were moving items around on the character back and forth from your main to the emulator alt or vice versa. From their standpoint, this looks like suspicious activity of some sort since they have 'already' flagged your account from the beginning due to consistent emulator usage for that account. The only time you use that account, is when you are using an emulator (IE looks like you are trying to disguise your ip address).
Now that the account has been flagged, linear thinking would lead you to believe it make sense to ban both the accounts.
However, this is Silicon/Mobage. Sometimes they like to think twisty without realizing it's a little bit farfetched/absurd.
So rather than 'ban' the mule (Note, they are assuming your main is a buyer and the emulator alt is a seller/mule), they leave it alone and ban the buyers (IE your main account). By leaving the mule alone, they can track and monitor the account and whenever it tries to do suspicious trades with someone, they ban them also assuming they too are buyers of some sort.
What ends up happening is, by banning the buyers, they assume that the buyers will not talk to one another or the seller after the trade. This in turn causes the 'mule / seller' to continue to act as an unknowing double agent, reducing the amount of people willing to RMT in Fantasica and they can 'catch' more people willing to buy cards.
Furthermore, if the buyer 'does' complain to the seller regarding the banned account, due to the fact that the seller was not banned the seller will assume the buyer is full of it and ignore them.
Thus bringing down the seller's reputation, and it 'burns' the buyer, making them less likely to buy from an RMT in the future due to the fact that they were burned in the past by an RMT trade.
Twisty, but logical in a 'use a criminal to catch more criminals sort of way' (FYI RMTs and buyers/sellers are NOT criminals imo, but it's against the TOS and that's how the saying goes).
In this case the buyer and seller aren't really buyer and sellers, but Silicon and Mobage have a scorched earth policy when it comes to bans and like to ban first ask questions later...
I would know since I had the same problem with Silicon/Mobage. Post FoA event, 30-60 of us were banned for 'trading' with gtmeteor who was using hacked TE/cards. Considering how secretive gtmeteor was, and the actions people were banned for ranged from trading a Oktavia to gtmeteor for TE (Trackable server data), to buying a Sarah from gtmeteor with TE, I doubt anyone 'knowingly' traded with him knowing that everything was hacked/exploited the Silicon servers. And I'm sure everyone who was eventually released was found to have traded 'in' game items with gtmeteor not suspicious trades like 1k luna for Georgios.
| |
| | | Blargod ☆☆☆☆
Join date : 2012-09-29 Posts : 592
| Subject: Re: Account Banned for Unknown Reason Tue Mar 26, 2013 10:27 pm | |
| @Bkwiz
Hmm that's really interesting. I know of some people that have emulators and they've been using them for the longest time but don't have mules. I think that that argument (Going for the buyers first, so to speak) is plausible but there seems to be a lot of assumptions with it (e.g. account being flagged for using an emulator, etc.). | |
| | | MythSearcher ☆☆☆☆
Join date : 2013-02-24 Posts : 748
| Subject: Re: Account Banned for Unknown Reason Wed Mar 27, 2013 12:16 am | |
| - BkWiz wrote:
-
- Quote :
- I use an Android emulator on my PC for the 2nd account but that account is not banned, only the original.
Even though the alt account using an emulator was not banned, this seems to be the most likely culprit.
For those who can't think of why, I'll explain in the spoiler below.
- Spoiler:
There are several things we know about using emulators from different sources. For one, it's logged into Fantasica servers that an emulator is being used as it shows up as some weird ip code address which is an impossible address if I remember correctly.
While there are plenty of legitimate reasons to use an emulator, it's against the TOS and it literally flags you on their servers as illegal 'hacking' activity.
Next, let's assume they flagged you for using an emulator, and suddenly saw you were moving items around on the character back and forth from your main to the emulator alt or vice versa. From their standpoint, this looks like suspicious activity of some sort since they have 'already' flagged your account from the beginning due to consistent emulator usage for that account. The only time you use that account, is when you are using an emulator (IE looks like you are trying to disguise your ip address).
Now that the account has been flagged, linear thinking would lead you to believe it make sense to ban both the accounts.
However, this is Silicon/Mobage. Sometimes they like to think twisty without realizing it's a little bit farfetched/absurd.
So rather than 'ban' the mule (Note, they are assuming your main is a buyer and the emulator alt is a seller/mule), they leave it alone and ban the buyers (IE your main account). By leaving the mule alone, they can track and monitor the account and whenever it tries to do suspicious trades with someone, they ban them also assuming they too are buyers of some sort.
What ends up happening is, by banning the buyers, they assume that the buyers will not talk to one another or the seller after the trade. This in turn causes the 'mule / seller' to continue to act as an unknowing double agent, reducing the amount of people willing to RMT in Fantasica and they can 'catch' more people willing to buy cards.
Furthermore, if the buyer 'does' complain to the seller regarding the banned account, due to the fact that the seller was not banned the seller will assume the buyer is full of it and ignore them.
Thus bringing down the seller's reputation, and it 'burns' the buyer, making them less likely to buy from an RMT in the future due to the fact that they were burned in the past by an RMT trade.
Twisty, but logical in a 'use a criminal to catch more criminals sort of way' (FYI RMTs and buyers/sellers are NOT criminals imo, but it's against the TOS and that's how the saying goes).
In this case the buyer and seller aren't really buyer and sellers, but Silicon and Mobage have a scorched earth policy when it comes to bans and like to ban first ask questions later...
I would know since I had the same problem with Silicon/Mobage. Post FoA event, 30-60 of us were banned for 'trading' with gtmeteor who was using hacked TE/cards. Considering how secretive gtmeteor was, and the actions people were banned for ranged from trading a Oktavia to gtmeteor for TE (Trackable server data), to buying a Sarah from gtmeteor with TE, I doubt anyone 'knowingly' traded with him knowing that everything was hacked/exploited the Silicon servers. And I'm sure everyone who was eventually released was found to have traded 'in' game items with gtmeteor not suspicious trades like 1k luna for Georgios.
- Spoiler:
No, using an emulator will not give the company heads up. You IP address is still the one you are using on a computer, all the emulator does is to disguise your computer as a smart phone, and the coding as well as the programming of the app is not altered in anyway. It still sends normal data across the internet.
However, if the app sends out the IMEI of your phone, THAT is something to look for. Since your computer will not have an IMEI number(your ethernet card got a MAC address, similar idea but totally different in encyption) so the emulator need to fake one, which usually is not unique and you got serious problems. The problem is when does the company sends requests for the IMEI. Obviously it does not check such number on device registration, if it does, tons of people who uses emulators will not be able to register on them. It seems like the device registration only record your account number on the phone, and not in the servers(typical thin client app, they don't even want to waste storage space for storing such info)
And banning a player with 1 mule account thinking its RMT is absurd, a lot of people are lending units to each other, and possibly having very unequal trades, usually moving tons of items for storage. There are people with much more mule accounts and still did not get flagged.
I'd say its just them making a mistake, or even a hacker trying to login to the account by brute force(password testing) or something that created the unusual traffic. | |
| | | Kadaan ☆☆☆
Join date : 2012-10-30 Posts : 308
| Subject: Re: Account Banned for Unknown Reason Wed Mar 27, 2013 9:56 am | |
| There's quite a lot of misinformation in this thread... Trading here on the forums is NOT against the TOS. - Quote :
- 3. The act of selling, soliciting, or exchanging game content for any currency (both real or digital), items, services, privileges, or anything else that falls outside the scope of the services offered in-game. Additionally, the act of receiving or soliciting real-world currency, items, services, privileges, or anything else outside of the services provided in-game; in exchange for game content. In short, don't sell or trade your Fantasica stuff for real-stuff or we will permanently ban you.
4. The listing, solicitation, stating, and/or posting, in third-party forums promoting, or engaging in, any of the actions listed above. This is about trading fantasica items for non-fantasica items. The quote "third-party forums promoting, or engaging in, any of the actions listed above" is talking about the list of actions they deem bannable (all the stuff in #3.) #4 says you can be banned for listing items for sale for non-fantasica currency. Playing multiple accounts is NOT against the TOS.Here's the full text from the notice. Tell me where it says anything at all about multiple accounts/devices: - Spoiler:
1. The exchange of, or solicitation with the intent of exchanging, game content (from here on content will refer to anything that you receive within Fantasica) outside of the services provided by this site. 2. The use of your game account by any third party. Any action that transfers possession of your account to another person including, but not limited to, lending, selling, trading, pawning, etc. 3. The act of selling, soliciting, or exchanging game content for any currency (both real or digital), items, services, privileges, or anything else that falls outside the scope of the services offered in-game. Additionally, the act of receiving or soliciting real-world currency, items, services, privileges, or anything else outside of the services provided in-game; in exchange for game content. In short, don't sell or trade your Fantasica stuff for real-stuff or we will permanently ban you. 4. The listing, solicitation, stating, and/or posting, in third-party forums promoting, or engaging in, any of the actions listed above. 5. During competitive play, the intentional act of forcing the game to close in an attempt to gain some sort of advantage. 6. The intentional act of exploiting bugs, as well as the attempt to alter or falsify data such as scoring, trade history, inventory, item use, etc. 7. Any attempt to reverse engineer or analyze the software and/or data provided by this site. 8. Harassment, in any of its forms, including slanderous or abusive statements and spam. 9. Any other action that the management deems to be similar in meaning or intent tot he actions listed above.
There are MANY people who own multiple devices and use them to play multiple fantasica accounts (myself included.) I've done insanely unbalanced trades between my accounts (hundreds of TE and multiple 6* cards in exchange for 1000 luna or for a single 1* feeder) probably hundreds of times in the past six months. Using an emulator is NOT against the TOS.Again, read the info from the notice above and the Mobage TOS: http://app.mobage.com/terms then tell me where it says an emulator is against the TOS. | |
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