Problem with moba =(

☆ Join date : 2012-10-18 Posts : 11

I can't purchase any moba coins it just says contact iTunes support and then it shows a message of payment failed please try agin later it's been two days now!
Has this happened to anybody else? I don't know what to do...
I really want a try at the princess series and was hoping to get it before next event pale

Subject: Re: Problem with moba =( Sun Oct 21, 2012 12:27 am

I had an issue with purchasing coins once too, during the Venus Colessium event.
For me, Google was withholding certain transactions and weren't allowing me to purchase anything.

I took the long route and chose to sit it out for 2 weeks until they lifted the ban off me.
Still waiting for them to do it again, so I can stop dropping cash like it's nothing....

☆ Join date : 2012-10-18 Posts : 11

Yeah I suppose it is a good thing but my birthday is today and wanted to try my luck oh we'll I guess I'll just have to miss this series.. Not fair though really with I could blow like thirty dollars but that always turns to 100 at the end of the day so I guess it's a good thing lol

☆ Join date : 2012-09-28 Posts : 22

Email iTunes support. Fixed the issue in a day

Subject: Re: Problem with moba =( Sun Oct 21, 2012 2:10 am

I had that same problem. Still no response from iTunes.

Then I installed the new iOs on my iPhone and problem solved.

☆☆☆☆☆ Join date : 2012-09-24 Posts : 954

Use the chat function and get a live representative. Otherwise it will take a day to resolve. With the chat function it takes 30 mins.

It is iTunes btw not Mobage you should be contacting.

Peace Keeper [Retired] Join date : 2012-08-31 Posts : 285

memphiskite wrote:: I had an issue with purchasing coins once too, during the Venus Colessium event.
For me, Google was withholding certain transactions and weren't allowing me to purchase anything.

I took the long route and chose to sit it out for 2 weeks until they lifted the ban off me.
Still waiting for them to do it again, so I can stop dropping cash like it's nothing....

Lmao. Me too. I fear that I may have to learn some self-control instead >.<

☆☆☆☆☆☆ Join date : 2012-09-23 Posts : 1919

i had to fill in 3 questions and answers as extra security and after i did that i could buy more

☆ Join date : 2012-10-18 Posts : 11

Thank you guys for your help I'll try update my phone maybe that'll work >< otherwise I'll contact itunes

☆☆ Join date : 2012-12-02 Posts : 155

I have a problem with purchasing coin too, I hadn't received my coin yet, but my card has benn charged for purchasing><

I'll been contacting mob age support 2 days ago but there's no any news at all

Did anyone had ever same problem like me?need info please.thx

☆☆ Join date : 2012-12-02 Posts : 155

I have a problem with purchasing coin too, I hadn't received my coin yet, but my card has benn charged for purchasing><

I'll been contacting mob age support 2 days ago but there's no any news at all

Did anyone had ever same problem like me?need info please.thx

Subject: Re: Problem with moba =( Sun Dec 30, 2012 5:40 pm

roronajoe wrote:: I have a problem with purchasing coin too, I hadn't received my coin yet, but my card has benn charged for purchasing><

I'll been contacting mob age support 2 days ago but there's no any news at all

Did anyone had ever same problem like me?need info please.thx

I merged your topic with this one not knowing that you'd already posted here -_-

just a little advice for next time, just bump the post with your question in it or repost in the Questions sticky at the top of the game discussion.

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