| Saved data missing :( | |
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Author | Message |
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meisterbok ☆☆☆
Join date : 2012-11-12 Posts : 300
| Subject: Saved data missing :( Sun Dec 30, 2012 8:49 am | |
| Dear all,
While i was playing fantasica my phone suddently went off and on again.
now when im starting fantsica again it asks me if i want to play sound which i can change at the end of the tutorial. i also got a save file error.
so im affraid my saved data is gone.
has anyone had the same problem? and how do i fix this?
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predator852 Gingerbreadian [SPECIAL]
Join date : 2012-10-04 Posts : 1326
| Subject: Re: Saved data missing :( Sun Dec 30, 2012 11:21 am | |
| My phone has died while I was playing the game multiple times and this has never happened to me. What kind of phone are you using? | |
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BkWiz ☆☆☆☆☆
Join date : 2012-09-24 Posts : 954
| Subject: Re: Saved data missing :( Sun Dec 30, 2012 12:46 pm | |
| Delete the app. Reinstall. That should fix it. | |
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meisterbok ☆☆☆
Join date : 2012-11-12 Posts : 300
| Subject: Re: Saved data missing :( Sun Dec 30, 2012 1:35 pm | |
| okay i will try that, using a google nexus s
have had it several times also & this is the first time this error occured. | |
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meisterbok ☆☆☆
Join date : 2012-11-12 Posts : 300
| Subject: Re: Saved data missing :( Sun Dec 30, 2012 2:29 pm | |
| it worked level 100 again thnx bkwiz you're amazing!! deleted, reinstalled, loaded and up and running again | |
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adamvaughn ☆
Join date : 2012-12-30 Posts : 13
| Subject: crashing Sun Dec 30, 2012 6:02 pm | |
| So I played a few days without problems now it won't get past the loading screen. I cleared cache s well as reloaded game and it says initializing and won't do anything else at the loading screen. Evo 3d is the phone | |
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predator852 Gingerbreadian [SPECIAL]
Join date : 2012-10-04 Posts : 1326
| Subject: Re: Saved data missing :( Sun Dec 30, 2012 7:09 pm | |
| - adamvaughn wrote:
- So I played a few days without problems now it won't get past the loading screen. I cleared cache s well as reloaded game and it says initializing and won't do anything else at the loading screen. Evo 3d is the phone
I merged your thread with one that sounds like it is a similar problem, if it is not, maybe someone will answer soon. | |
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adamvaughn ☆
Join date : 2012-12-30 Posts : 13
| Subject: Re: Saved data missing :( Sun Dec 30, 2012 7:12 pm | |
| Ty kindly I've emailed support to I was rank 1300 on Valhalla which is irritating | |
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predator852 Gingerbreadian [SPECIAL]
Join date : 2012-10-04 Posts : 1326
| Subject: Re: Saved data missing :( Sun Dec 30, 2012 7:22 pm | |
| - adamvaughn wrote:
- Ty kindly I've emailed support to I was rank 1300 on Valhalla which is irritating
When they first added the intro video this happened to me. I killed the app and restated and it was fine. Did you try BK's idea? and I hope you emailed SS support, not Mobage, because they will just direct you to SS... | |
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adamvaughn ☆
Join date : 2012-12-30 Posts : 13
| Subject: Re: Saved data missing :( Sun Dec 30, 2012 7:45 pm | |
| What is their email. I think it went to Moba. I hard reset phone and still stuck at initial screen. | |
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predator852 Gingerbreadian [SPECIAL]
Join date : 2012-10-04 Posts : 1326
| Subject: Re: Saved data missing :( Sun Dec 30, 2012 7:49 pm | |
| - adamvaughn wrote:
- What is their email.
Beats the heck outa me! sorry... | |
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meisterbok ☆☆☆
Join date : 2012-11-12 Posts : 300
| Subject: Re: Saved data missing :( Tue Jan 01, 2013 9:37 am | |
| if you load the app touch the moba sign in the left upper corner.
go to support: fantasica
other question topic:link to email of ss is in there.
conclude the following in your mail + an explanation of your problem Registered Gamer name: Registered Email: Device type: Device OS: Mobage ID: Game version: dont forget the above info: will spare you a day | |
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meisterbok ☆☆☆
Join date : 2012-11-12 Posts : 300
| Subject: Re: Saved data missing :( Tue Jan 01, 2013 9:40 am | |
| there response was quite fast, for my problem i didnt need the support. luckely BkWiz gave me some good advice.
just deleted app, reinstalled, load & signed in with mobage did it for me. | |
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adamvaughn ☆
Join date : 2012-12-30 Posts : 13
| Subject: Re: Saved data missing :( Fri Jan 11, 2013 2:20 pm | |
| Back up.... I stopped trying a few days because I loaded it on my wife old phone ans now it works so now ill have a feeder account I may loaf it on her current phone too to have three accounts. | |
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